It enables your sales and customer service teams to easily uncover key insights that will help you grow your customer base, build customer loyalty and ensure customer satisfaction.
SuiteCRM
The first open-source CRM software
CRM for Sales
CRM Customer Support
CRM: Customer Satisfaction
SuiteCRM is an open-source customer relationship management (CRM) software solution that provides a 360-degree view of your customers and your business.
A sales tool
Boost your sales and grow your pipeline with sales automation modules. Use our tools to map out your sales process, so you can increase lead conversion rates, send personalised quotes and prioritise opportunities.
A tool to boost your online visibility
Use SuiteCRM to boost your brand awareness. Use custom fields to model your personas and successfully segment your data using our Target Lists module. Create engaging campaigns to send marketing content and automate marketing tasks.
Managing your activities
Record and automate key points of contact with your customers using the Calls, Meetings, Tasks and Notes modules. Personal and shared calendars allow users to keep track of their day and ensure they never miss a customer appointment!
Customer support
The case management modules and self-service portal enable users to successfully resolve customer issues. Manage all correspondence relating to a case, use the workflow to track resolution times, and monitor case categories to understand the issues your customers are facing.
Other features of SuiteCRM
Workflow
Automate key actions based on conditions predefined in the CRM and free your teams from tedious administrative tasks.
Reports
The Reports module enables users to create, generate and manage reports based on real-time data. Teams can gather data from any module within your CRM to generate reports that display vital information for your business in real time.
Dashboard
Keep an eye on the business data that matters to you at a glance, thanks to customised real-time dashboards for you and your users.
Client
Get a 360-degree view of your customer base at any time. Use this information to build strong, lasting relationships.
Our services with SuiteCRM
Analyses and requirements
Configuration and Training
Monitoring and optimisation
Are you interested in SuiteCRM?
