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IT outsourcing

Entrust the management of your IT to a local team

Your IT system should support your business, not hold it back. However, managing your IT infrastructure, dealing with security challenges, ensuring data protection and keeping systems up to date are taking up ever-increasing amounts of resources.

At AVA6 Geneva, we can take care of all or part of the day-to-day running of your IT infrastructure. As a local service provider, we offer an IT outsourcing solution tailored to your needs, to ensure the reliability of your systems and allow your teams to focus on their core business.

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IT outsourcing tailored to your business

Every organisation has its own constraints, tools and priorities. That is why we develop bespoke IT outsourcing services, whether to bolster an existing IT team or to completely outsource the management of the information system.
Our experts oversee, administer, maintain and provide support for your environments to ensure their availability and performance on a day-to-day basis.

Our managed services
  • Proactive monitoring of infrastructure and systems
  • Administration of servers and Microsoft environments
  • Workstation management
  • User support and technical assistance
  • Update and patch management
  • Backup and restore management
  • Identity and access management
  • IT environment security
  • Reporting and service management

Plan ahead so you don’t have to put up with it any longer

An efficient and secure IT system relies, above all, on prevention.

Thanks to our monitoring tools and the expertise of our teams, we constantly monitor the health of your IT system to detect anomalies before they impact your business.

This proactive approach enables us to:

  • Reduce service interruptions
  • Improve application availability
  • Optimise equipment performance
  • Anticipate security risks
  • To control operating costs

 

 

Why choose AVA6 Geneva for your IT infrastructure?

A local team in Geneva

A service tailored to your needs

A comprehensive overview of your information system

Related areas of expertise

FAQ

Frequently Asked Questions about IT Outsourcing

What is IT outsourcing?
  • IT outsourcing involves entrusting all or part of the management of a company’s IT system to a specialist service provider. It includes, in particular, equipment maintenance, system monitoring, security management and user support.
What is MCO?
  • MCO (Maintenance in Operational Condition) refers to all measures aimed at ensuring the smooth operation, availability and reliability of IT systems over the long term. It includes, in particular, preventive maintenance, updates, equipment monitoring and incident resolution. As part of IT outsourcing services, OCM helps to minimise downtime and maintain the performance of your IT environment.
Does IT outsourcing replace my IT team?
  • No, IT outsourcing does not necessarily replace your IT team: it can complement it by taking on certain technical tasks, such as maintenance, system monitoring or security management. This collaboration allows your staff to focus on strategic projects and business needs, whilst benefiting from complementary expertise.
What is the difference between IT outsourcing and managed services?
  • IT outsourcing involves outsourcing all or part of the management of your IT system to a specialist service provider. Managed services focus more on continuous and proactive management, involving regular monitoring, preventive maintenance and performance tracking in line with defined commitments. These two approaches can complement each other to improve security, anticipate incidents and ensure the availability of your systems.
How is an IT outsourcing contract drawn up?
  • Setting up an IT outsourcing contract begins with an audit of your IT environment to identify your needs, your equipment and your priorities. The scope of services is then defined: maintenance, monitoring, security, user support and incident management. A contract sets out the services to be provided, responsibilities, response times and monitoring procedures.

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Please contact us about your IT projects!

To find out more about our IT solutions or to request a demo, please feel free to fill in the contact form. Our teams are on hand to answer any questions you may have and to support you with your IT and CRM projects.

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